Shipping Policy

Last updated: September 9, 2026

Order coverage and timing

These shipping terms apply to physical car-care, detailing, cleaning, and accessory orders placed through our store. A normal order is prepared in approximately 1–2 business days. After dispatch, estimated transit and delivery take 3–5 business days. These estimates are not guarantees because carrier networks, weather, holidays, address checks, and other conditions can affect a parcel.

Rates, addresses, and updates

Any free-shipping offer or shipping charge is the amount shown during checkout. Customers must provide a complete delivery address, an active email address, and a reachable phone number. Tracking is sent or updated when the carrier makes it available. Address changes cannot always be accepted after fulfillment begins.

Delays and delivery problems

If tracking stalls, a parcel appears lost, an order is marked delivered but cannot be located, or a shipment arrives damaged, contact us promptly. Include the order number and checkout email; provide the tracking number for transit questions and photos or video of the item and packaging for damage. Carrier investigations and delivery-area restrictions may add time. Some destinations or products can be unavailable where law, carrier rules, or service limits apply.

For an order inquiry, send the order number, checkout email, and a concise explanation of the issue.