Payment Policy

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Store prices are displayed in USD. Bank-card payments are accepted through checkout, where available payment choices, shipping and applicable taxes are shown before you place the order. Your issuer may apply currency-conversion charges if your account uses another currency.

Authorization and order processing

Normal order processing begins after successful payment authorization and takes approximately 1–2 business days. A provider may ask for verification, decline a transaction or place a temporary authorization hold. A hold is not always a settled charge; your issuer can explain its release timing. Payment or billing checks can delay the start of processing.

Supply billing details that match your payment account. If payment fails, check those details and contact the issuer about the decline before trying again. For help identifying an order or a charge from our store, visit Contact Us.

Payment information and refunds

Enter sensitive payment details only through the checkout payment fields. Do not email complete card numbers, security codes or passwords to customer support. Payment processing uses the relevant checkout payment service.

Returns and exchanges follow our Refund Policy, including eligible non-defective and defective returns. Once a refund is approved, we process and initiate it to the original payment method within 10 days. Posting to your account is a separate step controlled by the financial institution and can take additional time.