Contact Us
Need help choosing a cooler or locating an order? Reach our store through the details below for product questions, delivery, returns, exchanges, payments and privacy matters.
What to include
- For an existing order, provide the order number and checkout email.
- For a parcel inquiry, add the tracking number and explain the latest tracking update.
- For damaged, incorrect or incomplete merchandise, attach clear images or video of the item and packaging.
- For a privacy request, describe the information or right concerned. We may need reasonable identity verification before acting.
Do not send a full card number, security code, one-time verification code or account password by ordinary email. Holiday demand, missing details and carrier investigations may lengthen response times.
Contact details
Email: axoqinaged77@gmail.com
Mailing address: 4601 Reka Dr, Anchorage, Alaska, 99508, United States
Phone: (204) 984-8051
This mailing address is for correspondence. For a return, contact us first and wait for the approved return address and instructions.